Don't forget to check out our basic troubleshooting page for quick fixes you can try first. The warranty only covers manufacturer defects - things like water damage or physical abuse aren't covered, so be totally sure that you haven't dropped or damaged your phone in any way. Check out our warranty coverage page for more info.We'll replace a defective SIM card for free if it's within 1 year of when you bought it.If you're having other issues with your device, visit our Troubleshooting Assistant.These walk you through solutions for issues you may have with your device.Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls.
We do not outsource to India like Microsoft 365 and most of our other competition does.
Unfortunately, for most SMBs, the cost of running a Microsoft Exchange server ‘in-house’ is simply too much.
Upfront costs can exceed ,000, plus staff time to maintain the server.
If your phone is not working due to a manufacturer issue that occurs within 15 days of your purchase, you can exchange it for a brand new phone.
If it's over 15 days, you can get your phone repaired.